Frequently Asked Questions
What you want to know about our products, shipping routes and processes.
Which products stand out in your exports?
We offer a wide range led by cement, plaster adhesive, gypsum, chocolate, olives, food and cleaning supplies, along with scrap metal.
How do you ensure product quality and variety?
We work with reliable suppliers and maintain our standards through continuous R&D and regular quality audits.
Why do you carry such a broad product range?
We aim to give our clients the flexibility to meet needs across different sectors under one roof.
How can customers use your shipping line?
Simply contact us — together we determine the sailing and transport options that suit your cargo.
Which regions do your shipping routes cover?
We operate regular sailings on the Karasu-Rostov, Ünye-Temryuk, Bartın-Sochi, Marmara-Temryuk and Marmara-Kavkaz routes.
How does the quotation process work?
Send us your requirements by phone, e-mail or WhatsApp; we respond the same day with a clear quote including price and lead time.
Is insurance and tracking available for shipments?
Yes. All our shipments can be insured and we keep you regularly informed about your cargo's status.
Is getting a quote free of charge?
Yes — quotes and consultancy are completely free; we respond within the same business day with a clear price and lead time.
Do you trade and ship scrap metal?
Yes. We sell ferrous, stainless and non-ferrous grades such as copper and aluminium, and we carry the shipments ourselves on our Black Sea routes. Sale and transport can be combined into one package with a delivered price per tonne.
In which languages do you provide service?
Our team works in Turkish, English and Russian; all correspondence and contracts can be handled in your preferred language.
Do you have solutions for less-than-container (part) loads?
Yes. Alongside full charters we can reserve space for your part loads on our regular sailings.
Can we visit your office?
Of course. We would be glad to welcome you at our office in AC Moment, Kartal, Istanbul — just contact us in advance for an appointment.
Let's plan your next shipment together
Tell us what you need and we'll get back to you the same day with a tailored solution and quote.
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